Shipping & Delivery
www.devikabharadwaj.com is committed to deliver your order with good quality packaging within given time frame. We ship throughout the week, except Sunday & Public holidays. To ensure that your order reaches you in good condition, in the shortest span of time, we ship through reputed courier agencies only. That's why we work with some major Courier Service providers such as – FedEx, Aramex, Professional & Delhivery. If there is no courier service available in your area, we will ship your items via Government Registered Bookpost or Speedpost (however, this will not be valid for COD orders).
Orders are dispatched within 3 working days from the time of placing the order. Most ready-to-use orders are shipped within 2 to 8 working days, depending on your location. Delivery of all orders will be duly done on the address as mentioned by you at the time of placing the order.
Note: For custom-made orders, delivery may depend on the design intricacy, material availability, making duration and pending order status with us. Approximate delivery duration would be conveyed at the time of acceptance of your order. Please note that we work with a small, dedicated and extremely talented team of shoe makers, and depending on the number of customized shoes we're working on, time taken to make your pair may vary. We work on every shoe with the same amount of dedication, patience and skill. Thus, your patience to get you your best pair yet is appreciated.
What if the product is received in damaged condition?
If you think you have received the product in a bad condition or if the packaging is tampered with or damaged before delivery, please refuse to accept the package and return the package to the delivery person. Also, please email us at email@example.com mentioning your Order ID. We will ensure that a brand new replacement is issued to you with no additional cost. Please ensure that the original product tag and packing is intact when you send us the product back.